RESPONSIBLE GAMING

WHAT IS RESPONSIBLE GAMBLING AND HOW IT WORKS?

The main purpose of online casino gambling should only be pleasure and joy. Nevertheless, there can be unpleasant situations when the player loses control. We care about you, so we openly claim that you shouldn't consider gambling the main income source. To stick to boundaries, monitor money and time you spent at the Casino. Suppose you start to notice that gambling doesn't bring you fun anymore or you spend more money than you have. In that case, we strongly recommend you to consider numerous solutions offered by Casiqo Casino.
Among them:

  • Certain Limits on gambling;
  • Self-exclusion;
  • Gaining support from reliable, independent organisations.
  • You can also take a gambling addiction test online to determine your condition and attitude towards gambling.


IS IT POSSIBLE TO DRAW THE LINE AT MY COSTS OR LOSSES?

If you are convinced that you are addicted to gambling, we have the Personal Limits function. It means that you can choose how much you will deposit, lose, bet, spend in the game. To access this feature, click here.
Please be aware that this feature is subject to change on any occasion. If you want to reduce the limit, the innovation will be applied instantly. Still, the increase can only come into effect after confirmation by email and when the previous limit expires. You can always contact us at [email protected] if you don't know where to start. Here we have collected the limiting options:

Deposit Limit. You can set daily, weekly or monthly limits.
Loss Limit. Limit the daily, weekly or monthly amount you lost at the Casino. You must keep in mind that the loss is based on the deposit, not winnings obtained with the deposited amount. If, for instance, you have made a deposit of €50 and set a Loss Limit of €10, and then won €1,000, you can lose more than €10 of the €1,000 balance since the limit is based on your deposit, not the winnings.
Wager Limit. You can limit the amount of the bet you place.
Session Limit. Limit the amount of time spent in the games in minutes.

NEED A BREAK?

1. Cooling-Off Limit. It is possible to choose the period that you think will help you get rid of the addiction. You can take a break for a week, month or even half a year. While this feature is on, it is impossible for you to make a deposit, and all bonus offers will not be available to you. Regardless, you will be able to withdraw the balance of funds for this period. Once you have set this limit, it applies instantly. However, we will re-activate your account as soon as the limit expires.
2. Self-Exclusion Limit. You can set the Self-Exclusion Limit for 6 months, 9 months, or a year. Deactivation will occur immediately, and we will limit your access to all ongoing promotions and bonuses. Please note that you cannot withdraw or deposit anything during this feature's active status.

SELF-EXCLUSION IN DETAILS

If you choose self-exclusion, that means we will block your access to our casino and will not send you any material regarding promotional offers. Additionally, get in touch with our support team at [email protected] and let us know if you decide to stop your gambling activity or suspend your account for a certain amount of time at Casiqo Casino. Please keep in mind that you will be prohibited from playing at all online casinos which hold the current license.
Moreover, if you choose such an option at our Website, Casiqo Casino will pay the remaining balance following the casino limits. However, suppose you set self-exclusion for a definite time. In that case, Casiqo Casino will pay the remaining balance in accordance with the rules only when the restriction comes to an end.

WHAT'S ABOUT THE IDENTIFICATION DOCUMENT?

We at Casiqo Casino only accept players over 18 years old. We agitate responsible gaming, and therefore we use all the advanced technologies to track any violations. Besides, the Casino has the right to request an identity card. If it turns out that a player has provided false information, the account will be immediately deleted. However, we understand that even underage players have an opportunity to gamble online. Therefore, we offer parents cooperation to protect the younger generation from negative consequences. To obtain more information, we suggest you visit the sites listed below:

CyberPatrol

GamBlock®

Solid Oak Software

Net Nanny

EXPLANATION OF REALITY CHECK

When you're passionate about something, it's effortless to lose track of time. Hence, our hourly in-game notification will remind you how much money you spent at the Casiqo Casino. We are doing this so that you can break away from the exciting games and think about the possible suspension of the game.

DO YOU NEED HELP?

If you are looking for help, we list numerous organizations that provide effective consultations and support:

Gamblers Anonymous

GamCare

Gambling Therapy